Quick Answer: What Qualities Make A Good 911 Dispatcher?

What disqualifies you from being a 911 dispatcher?

Felony convictions.

Serious misdemeanors.

Current drug use or past drug abuse.

Dishonorable discharge from military service..

How do I become a good 911 dispatcher?

Tips for Efficient Onboarding of 911 DispatchersTeach dispatchers to cope with stress. Dispatching is a high-stress field, but dispatchers need to remain calm so they can gain clarity, especially in life or death situations. … Focus on procedures. … Master information flow. … Conduct shadowing with side-along software.

How much money does a 911 dispatcher make a year?

Emergency dispatcher salaries vary by state and the organization for which they work, but in general, the BLS reported that police, fire, and ambulance dispatchers made an average annual salary of $43,290 in 2018. As of May 2019, Payscale.com reported that the median 911 operator salary was $16.08 per hour.

Why would someone want to be a 911 dispatcher?

Many emergency dispatchers are also trained in life-saving techniques, such as CPR, and therefore may provide emergency medical assistance to save someone’s life. Knowing that you are working for the safety and well-being of your friends and neighbors makes this job a highly rewarding one.

How fast does a 911 dispatcher need to type?

30 to 45 WPMHow Fast Do You Have to Type to Be a Dispatcher? The minimum typing speed required from a 911 Dispatcher is 30 to 45 WPM (Words Per Minute). This skill, like any other skill required on the Dispatcher test, can be developed and improved through practice.

How long does it take to get hired as a 911 dispatcher?

It’s just a waiting process. Like 4-5 months. If you pass the background, they’ll call with a date and time for your interview.

Do 911 Dispatchers wear uniforms?

After that, the dispatchers wore their own clothes. I have seen some comm centers where the dispatchers are rarely in public view, but they still wear uniforms. Sometimes the uniforms are the military-style, similar to police uniforms, and sometimes they’re the polo shirt-and-slacks variety.

How many days a week do 911 dispatchers work?

What is a typical day for a dispatcher? We work 12-hour shifts, which is nice because we work three days a week and we get to unwind for the other four days a week. We get overtime. This is a 911 call center, and you have to understand sometimes you have to come in when you don’t want to.

What is the first thing you need to tell the 911 dispatcher?

That’s why, when you make a 911 call with your cell phone, your exact location and your phone number should be the first bit of information you give in case you are disconnected. No matter what, some sort of emergency personnel can be dispatched to where you are, and they can call you back if need be.

Is 20 wpm a good typing speed?

Here’s a quick chart of typing speeds so you can see where you stand: 10 wpm: At this speed, your typing speed is way below average, and you should focus on proper typing technique (explained below). 20 wpm: Same as above. 30 wpm: Same as above. 40 wpm: At 41 wpm, you are now an average typist.

How many words per minute should I be able to type?

The average person types between 38 and 40 words per minute (WPM), what translates into between 190 and 200 characters per minute (CPM). However, professional typists type a lot faster — on average between 65 and 75 WPM.

Is Typing 40 wpm good?

A typing speed above 40 WPM (Words Per Minute) is higher than the average score, and over 100 WPM is usually considered a high speed (when it is achieved with zero errors).